Most Frequently Asked Questions

General FAQs

Is the site open all year round?

We close in January for approx 6 weeks, reopening mid February.

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Is the site suitable for children?

Yes, our site is very child friendly with an outdoor play area, climbing wall, go karts and arts centre.

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Do you have a shop/reception on site?

Reception and shop are open from 9am till 4pm.

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Is there somewhere to eat nearby?

There is a restaurant onsite with a range of food and drinks.

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How far is the closest town?

Berwick upon Tweed is 3 miles from our site.

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Is there public transport nearby?

Local buses run from Scremerston the nearby village which is a 10min walk from site, taxis can be ordered and the railway station is situated in Berwick which is 3 mile from site.

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Is there WIFI on site?

We offer limited access to wifi. Please enquire with staff.

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How far is the nearest supermarket?

3 miles into Berwick where there is Tesco, Asda, Morrisons and Aldi.

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Glamping Accommodation FAQs

What is check in/check out times?

Check in is from 3pm and check out 10am.

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What do I need to bring with me for my stay?

  • Bedding, either flat sheet with duvet and pillows or sleeping bags and pillows. Bedding can be hired as an optional extra.
  • Bringing crockery and cutlery is optional as it is supplied in communal kitchen
  • Towels
  • Toiletries
  • Washing up essentials (washing up bowl, dishwashing detergent, cloth, tea towel)
  • Torch
  • £1 coins to purchase electric cards
  • Wellies for wet days
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Is bedding supplied?

No, guests must supply their own bedding and towels. Bedding can be hired as an optional extra.

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How many wigwams does the site have?

We have 24 standard wigwams, 2 ensuite wigwams, 1 deluxe wigwam and 3 canvas yurts.

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Are there cooking facilities on site?

There is a communal kitchen on site which can be used as a prep/cooking area. It has ceramic hobs with ovens, microwaves, kettles, toasters. Sinks with running hot and cold water (drinkable). Pots, pans and utensils available.

Crockery and cutlery is supplied in communal kitchen.

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Are shower facilities suitable for families?

We have large shower room facilities which are suitable for children.

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Are BBQs permitted?

Portable BBQs are permitted however we do not allow disposable BBQs.

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Do you allow campfires?

Campfires can be pre-ordered with the site, guests are not permitted to use their own firepits or use own fuel.

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Is electricity included in price?

No, each accommodation has an electric meter where guests can purchase electric cards to top up their supply.

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Are there any extras we can add to our booking?

Yes, we have a list of extras which can make your stay extra special, all must be pre-booked prior to arrival, view all optional extras.

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Is there parking on site?

Each accommodation has a designated parking area.

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Are dogs allowed?

Yes, we have 8 dog friendly wigwams. We allow up to 2 small dogs per wigwam for a nightly per dog supplement.

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Do you accept groups, parties or celebrations?

We can cater for all types of groups which can be discussed on booking.

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What are your booking terms and conditions?

Please view our general booking terms and conditions.

Please view our group booking terms and conditions.

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